Return & Refund Policy

At Alankrta, we want you to love your purchase. If something isn’t right, we offer a simple and hassle-free return process.

Return Window
-Returns accepted within 3 days of delivery

Damaged or Incorrect Products
If you receive a damaged, broken, or incorrect item:
-Contact us within 24–48 hours
-Share photos/videos
-We will provide replacement or refund at no cost

Return Eligibility
-Product must be unused
-Original packaging must be intact

Non-Returnable Conditions
Returns may not be accepted if:
-Product is used
-Request is made after return window
-Minor color variations due to lighting or screen differences

Refund Process
Refund processed within 5–7 working days after approval
Refund via original payment method
COD orders refunded via bank transfer or store credit

Return Shipping
-Free for damaged/incorrect items
-Charges may apply for other returns

Order Cancellation
-Orders can be cancelled before dispatch
-After shipping, cancellation is not possible

Pricing & Errors
We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraudulent activity.

Return Pickup Attempts
If return pickup fails due to customer unavailability, the return request may be cancelled.

Contact Us
Email: contact@alankrta.com
Phone / WhatsApp: +91 9118061011 
We’re here to make your shopping experience smooth and worry-free.

By placing an order, you agree to this Return & Refund Policy.